FAQ
Have additional questions?
We’re here to help. Let’s talk.
What is your licensing information?
We are licensed through DHS as a Children’s Residential Facility. Our license number is 1116745.
How many people are in a room?
There are two residents in a room.
How many beds do you have?
We have 8 beds.
What can you not bring to the facility?
- Anything deemed a safety hazard (baseball bats, weapons, glass, curling iron, staplers, lighters, matches)
- It is not advised to bring anything valuable. We do have a locked room with labeled spots for each resident, however we do not recommend bringing anything too expensive.
- Mouthwash with alcohol
- Scarves
- Razors (we will provide electric razors under supervision)
- Artificial nails and nail glue
- Spiral notebooks
- Inappropriate clothing (i.e. crop tops/ shirts showing mid drift, short shorts, etc)
How does visiting work?
- Please let us know two weeks in advance so that we may put it on the schedule.
- Depending on the residents’ progress and their level in our program, they receive different visitation privileges. When they are on level 1 and 2, they may have visitors but they must stay on site. On level 3, they may go on offsite visits. On level 4 they may have overnights on weekends or respite visits.
Are phones allowed?
We do not allow personal phones. We do however have call times for family members from 6pm- 8pm. Contact with attorneys/ social workers/ case managers will occur during the day whenever requested.
Is vaping or smoking allowed?
No, but we will allow smoking cessation tools, such as nicotine gum or lozenges.
Do you have all female staff?
Yes, all paid staff is female. We do have occasional men who assist with maintenance issues, but all of the direct support staff in contact with residents are female. To the best of our ability and depending on the agency’s availability, we also have the resident’s healthcare providers be all female. This includes physicians, nurses, optometrists, physical therapists, therapists, etc.
Are there outings?
Yes, there are educational outings as well as fun outings. A resident must be on level 2 of our program to come on outings for safety reasons. The first two weeks while we are developing that trust, we do not take the resident on outings.
How does your facility keep their residents safe?
There are several ways we keep our residents safe. We keep outside threats at bay by having the property monitored with cameras in common areas and the outside. We use an alarm system with door and window chimes that go off whenever opened, and the doors are always locked. We have a fully stocked storm shelter and protocols in place in the event of severe weather. Residents participate in drills monthly.
Inside of the facility, we keep our residents safe by decreasing the likelihood of self harm. Our nurses station has a locked door with another lock to get into the cabinet where the medications are kept. Inside of the cabinet is also a lock box for controlled substances. We have collapsible rods, a locked sharps drawer, we only allow electric razors (and still lock these up after they get ready), we have a live-in staff for emergencies, and utilize overnight awake staff. Staff are all CPR and first aid certified, and we carry an epipen even on outings. Safety is a priority at the Freedom Ranch, and these are only some of the ways we are proactive about safety concerns.
